The guarantee

helopal products are guaranteed against manufacturing faults only, for a period of 5 years from delivery date.

The guarantee does not cover damage caused by improper installation, mechanical influence or improper cleaning.

The temperature of the water must not exceed 55° C.

Hair dyers must be removed from the helopal – surface within a few seconds to avoid spots.

Every product is supplied covered with a protective film which should not be removed until after installation and before final cleaning.

For mounting of washstand, sanitary fittings and accessories recesses are foreseen in the protective film. Therefore a removal while works are still in progress is not necessary.

The guarantee does not cover damage occurring as a result of non-observance of this instruction and premature removal of the protective film.


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